Our Process

  1. Consultation: We begin by discussing your requirements and explaining our services to you. During this consultation, we will answer any questions you may have and provide you with an estimated time frame and cost for your project.
  2. Preparation: If you choose to proceed with our services, you can either mail us your photos or drop them off at our studio. Our team will then sort and organize your photos by size and format, removing any dust or debris, and preparing them for scanning.
  3. Scanning: We use professional-grade equipment and software to scan your photos at the highest resolution possible, ensuring that every detail is captured accurately.
  4. Editing: After scanning, we carefully examine each image and perform basic editing, such as dust and scratch removal, colour and contrast correction, and minor retouching. We want your photos to look their best while maintaining their original character and feel.
  5. Delivery: Once the editing is complete, we will provide you with a digital copy of your images on a USB drive or through cloud storage. For those who prefer physical prints, we offer high-quality printing services as well. We will also return your original photos to you in the same condition as when they were received. Our goal is to provide you with a smooth and stress-free experience and deliver your treasured memories in a format that you can enjoy for years to come.

Frequently Asked Questions

What types of photos can you scan and digitise?

We can scan and digitise all types of photos, including black and white, color, and polaroid. We can also scan photos of various sizes, from small passport photos to larger family portraits.

Will my original photos be returned to me?

Yes, we understand that your original photos are precious to you, so we take extra care to ensure that they are returned to you in the same condition as when you dropped them off. We recommend that you keep your original photos in a safe place once you receive them.

How long does the scanning and digitising process take?

The time required for scanning and digitising your photos depends on the quantity and condition of your photos. We typically provide an estimated turnaround time during the consultation phase.

Do you offer any discounts?

Yes, we offer a discount to 20 cents per photo for orders of more than 1000 photos. We also offer referral discounts, so be sure to ask us about our current promotions.

What formats will my digitised photos be saved in?

We can save your digitised photos in a variety of formats, including JPEG, TIFF, and PNG. We will work with you to determine the best format for your needs.

Can you edit or retouch my photos?

Yes, we offer photo restoration and colourisation services to enhance the quality and appearance of your old or damaged photos. Please ask us about this service during the consultation phase. Our expert team will work with you to ensure that your photos are restored to their best possible condition.

Can I order prints of my digitised photos?

Yes, we offer printing services for your digitised photos. We can print your photos on high-quality archival paper in a range of sizes, from standard 4×6 prints to larger wall art. Please ask us about our printing services during the consultation phase.